Effective Date: February 26, 2026
Cascade Web Design ("we," "us," or "our") operates the website cascadeweb.io and provides web design services to small businesses. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with us through our website, phone calls, SMS messages, or other communications.
By engaging with our services, you acknowledge that you have read and understood this Privacy Policy.
We collect the following categories of personal information:
We collect personal information through the following channels:
We use the information we collect for the following purposes:
When you interact with our AI sales representative by phone, you may provide verbal consent to receive SMS messages from Cascade Web Design. These messages may include:
Message frequency varies. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts will be sent.
For help with SMS communications, reply HELP to any message or contact us at hello@cascadeweb.io.
Your consent to receive SMS messages is not a condition of purchase. You may still use our services without opting into text communications.
We comply with the Telephone Consumer Protection Act (TCPA) and applicable state regulations regarding telephone and SMS communications. We obtain prior express consent before making automated or pre-recorded calls or sending text messages to your phone number. We maintain records of consent and honor all opt-out requests promptly. If you believe you have received a communication from us in error, please contact us immediately at hello@cascadeweb.io or +1 (360) 838-6775.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share information with trusted service providers who assist us in operating our business (such as hosting providers, email services, and SMS platforms), but only to the extent necessary to deliver our services. These providers are contractually obligated to protect your data.
We may also disclose information if required by law, regulation, legal process, or governmental request.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
You may request deletion of your personal data at any time by emailing hello@cascadeweb.io. We will process your request within 30 days and confirm deletion via email.
Our website uses minimal, standard cookies to ensure basic functionality and improve your browsing experience. These include:
We do not use cookies for targeted advertising. You can manage or disable cookies through your browser settings.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
Cascade Web Design
Email: hello@cascadeweb.io
Phone: +1 (360) 838-6775
Website: cascadeweb.io